FAQ

We're sorry your order was cancelled. When it happens it's usually due to: out of stock item(s) or difficulty processing payment information. Your credit card won't be charged for cancelled items. If you have questions about a cancelled order, please call our customer service line at (626) 993-8000 8 to 5 PST Monday to Thursday, 9 to 5 PST Fridays.

King Of The Beach accepts returns for orders placed on kingofthebeach.com within 30 days of the delivery date, at no additional charge (that's free shipping both ways!). Here's how it works:

  1. Pack your King Of The Beach product in a safe and secure box.
  2. Attach the prepaid return label included in your original shipment to the outside of your return box then drop it off at any UPS Shipping Center. If you've misplaced your return shipping label, please contact us and we will sort you out with a new one.
  3. Once your package has been received at King Of The Beach, an email notification will be sent to you to confirm that we have your return. We'll follow up with another email once your refund has been processed.

Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 2-4 business days after receipt. Refunds will be issued in the original form of payment. Depending on your bank, it can take an additional 3 business days for the credit to post to your account.

Please use the Dealer Locator from our websites main menu to search for local dealers in your area, and for online dealers. A local dealer may have the item you are looking for in stock, or may be able to special order it for you. You can also call our customer service line at (626) 993-8000 from 8 to 5 PST, Monday to Thursday, 9 to 5 PST Fridays to let you know when an out of stock item is expected to become available.

Please call our Customer Service line at (626) 993-8000 from 8 to 5 PST, Monday to Thursday, 9 to 5 PST Fridays for detailed information on color, features, or sizing of a King Of The Beach product.

Please use the the Dealer Locator from the main menu on our website to search for local dealers in your area. You can search for a dealer by State, Zip Code, or Shop Name.

Please call our Customer Service department at (626) 993-8000 from 8 to 5 PST, Monday to Thursday, 9 to 5 PST Fridays, or e-mail us at support@kingofthebeach.com

There are two levels to the team, the Regional Rider level and the Pro Team level. There are also two ways to get on it. To get on the Regional Rider Team you are either handpicked by a member of our Pro Team or selected by our regional rep in your area. If you want to get on the Regional Rider Team fire us an email at marketing@kingofthebeach.com and tell us about yourself. If you want more info on The King Of The Beach Pro Team check out our Team section on the website.